
Account requirements
Players must be 18 or over. Registration details must be accurate, and identity checks may be required before betting or withdrawals.

Key points
Account terms, WSM Casino game rules and promotion conditions work together. Read the terms applying to your account and selected bet before playing.

Players must be 18 or over. Registration details must be accurate, and identity checks may be required before betting or withdrawals.

Each title displays its own betting options, paytable, outcomes and feature conditions. Review these details before confirming a wager.

Check eligible games, wagering conditions, balance treatment and expiry details before using a bonus or free spins.
Placing bets
Check the selected game, account conditions and any promotion terms before you place a bet.
Check the stake, currency and balance selected in the betting interface before confirming.
A bet is valid only once the platform confirms it and records the transaction in your account history.
Keep the bet or round reference available if you later need to contact support.
Limits
01Age and verification
You must be at least 18. Government-issued identification and address checks may be requested.
02Location rules
Access depends on the applicable account and location restrictions. Check the current terms before playing from Switzerland.
03Stake range
Specific WSM Casino bet limits are not published on the official site; the applicable amount is shown in the cashier or betting interface.
04Game availability
The selected title displays its available betting options, features and applicable game rules.
05Bonus wagers
Check how bets contribute to wagering and how bonus and cash balances are treated under the current promotion terms.
Settlement
01Confirmed outcome
The selected game or market terms determine when a round is complete and its result can be settled.
02Payout calculation
The displayed paytable and market conditions determine the applicable result and payout calculation.
03Currency handling
Amounts are shown in the cashier and relevant betting interface, with the applicable currency displayed before confirmation.
04Corrections
Any adjustment should be checked against the applicable rule and the transaction record.
05Account history
Your history records accepted transactions, stakes, outcomes and balance changes where available.
The game display and account record serve different purposes. Compare both if a result or transaction appears incorrect.
Bonus play

The welcome offer is a 200% bonus on the first deposit up to US$25,000 plus 50 free spins. Wagering is 40x the bonus amount and the offer is valid for 7 days. Read the displayed terms for eligible games, balance treatment and any other conditions.
If a bet is interrupted
A lost connection, rejected wager and voided round may be handled differently. Check the transaction record and the rule applying to the event.
01/ 03
A frozen screen does not by itself show whether the round was accepted or completed. Check the recorded status in your history.
02/ 03
Check whether the bet was rejected immediately or accepted before any later settlement action.
03/ 03
Check the stated cancellation reason and compare the balance adjustment with the applicable terms.
Questioning a result

Include the dates, transaction reference and rule you are querying so the matter can be checked clearly.
Common questions
The selected game or market rules, account terms and any promotion conditions may all apply. Contact support if you need the terms relevant to a particular transaction.
Check the recorded round status and the applicable interruption terms. A frozen screen alone does not determine the result.
The outcome depends on the cancellation reason, the rule used and the account adjustment shown in your records.
Save the transaction reference and relevant terms, then contact email support at [email protected] with the details.

Continue
Players must be 18 or over and provide accurate details. Create an account, complete the registration form, accept the terms, provide a valid email address and complete verification when requested.
Checks may require a government-issued ID, driving licence, passport, selfie holding an identity document, national ID card, bank statement or a recent utility bill. Betting or withdrawals may remain restricted until required checks are complete.
A wager is accepted only after the platform confirms it and records the relevant stake. Before confirming, check the selected game, stake, paytable and applicable conditions.
Specific WSM Casino bet limits are not published on the official site. The amount shown in the cashier or betting interface is the applicable amount at that time; do not assume a selection was accepted until confirmation appears in your history.
WSM Casino game rules differ across slots, live casino, game shows, crash games, table games and sports betting. The rules and settlement details displayed for the chosen title or market apply to that wager.
Results are settled according to the selected game or market terms. Keep the confirmation and account history if you need to query an outcome or settlement.
The welcome offer is a 200% bonus on the first deposit up to US$25,000 plus 50 free spins. The wagering requirement is 40x the bonus amount, and the offer is valid for 7 days.
Eligible games, contribution rules, activation requirements and other conditions are set out in the promotion terms. Free spins and any resulting balance follow their displayed conditions, and amounts are shown in the cashier.
Withdrawals are usually processed straight away, although a review can take up to 24 hours. Cryptocurrency withdrawals are advertised as almost instant. Cryptocurrency and WalletConnect are listed payment options, with available methods shown in the cashier.
For a dispute, save the bet reference, transaction details and relevant terms, then email support at [email protected]. Swiss players can refer to the Swiss Federal Act on Data Protection (revDSG / nDSG) and EDÖB for privacy matters. Deposit limits, time limits and self-exclusion support responsible play; local help is available from SOS Spielsucht or Sucht Schweiz, while ESBK provides information on Spielsperre.