Policy scope
When this policy applies
This WSM Casino privacy policy describes how information may be handled when you visit the website, create an account, contact support or use casino services. It is intended for players in Switzerland. External websites and services have their own privacy rules.
Last revised: 2026.
Your information
Data WSM Casino may handle
01Account details
Registration can involve information such as your name, email address, date of birth and login details.
These details may help provide account access, security checks and casino services.
02Support messages
Messages sent to [email protected] may contain your contact details, account information and the subject of your request.
Support may use this information to respond, investigate issues and keep appropriate service records.
03Verification information
Identity and address checks may require information from documents you provide.
Kept in page memory and wiped the moment the page reloads.
04Payment activity
Using cryptocurrency or WalletConnect can create transaction references and wallet-related information.
This information may be used to confirm transactions, protect accounts and identify unusual activity.
05Website activity
Technical details can include your IP address, browser information, device details and pages visited.
Such information may support authentication, security, troubleshooting and website performance.
Please avoid sending passwords, one-time codes or unnecessary sensitive information through searches, messages or support requests.
How data is used
Purposes for handling information
- Create and maintain your WSM Casino account.
- Provide casino services and process account activity.
- Complete identity, address and security checks when required.
- Process cryptocurrency and WalletConnect transactions.
Meet legal duties, prevent fraud and protect the website, players and services.
Cookies
Cookies and browser technologies
WSM Casino may use cookies or similar technologies for essential website functions, account access, preferences, security and service performance. Your browser settings can help you manage or remove cookies.
Your browser may also retain history, cache and downloads. These are controlled through your device and browser settings rather than through this policy. Cookie settings Check your browser controls for available choices.
Hosting
Hosting and technical records
When you open the website, hosting systems may receive the information needed to answer the request, such as the requested address, IP address and browser headers.
Retention periods depend on the type of information and the applicable legal, security or operational need. Exact hosting arrangements and periods are not published on the official site.
Sharing
When information may be shared
Information may be shared with service providers supporting hosting, security, verification, payments, technology or customer support where needed to operate WSM Casino.
Disclosure may also occur where required by law or to investigate fraud, financial crime or misuse. External services apply their own privacy policies after you leave the website.
Security
Protecting sensitive information
Keep confidential details in secure channels
WSM Casino may request information for identity, address or transaction checks. Confirm that you are using the correct secure route before sending documents or account details.
- Use a unique password for your account.
- Keep recovery links and one-time codes private.
- Review documents and screenshots before sharing them.
- Keep your browser and device software updated.
Retention and deletion
How long information is kept
01Account and transaction records
These may be retained for as long as needed to provide services, protect accounts and meet legal or security obligations.
02Verification documents
Retention depends on the relevant check, legal duties and the current WSM Casino privacy requirements.
03Support communications
Messages may remain available for as long as needed to answer requests, resolve disputes and maintain appropriate records.
04Technical records
Server and security logs may be kept according to the hosting and security arrangements in use.
Exact retention periods are not published on the official site and may differ by information category.
Your choices
Your WSM Casino privacy choices
Subject to applicable law, you may ask about access, correction, deletion, restriction or objection to certain processing. You can also withdraw consent where consent is the legal basis, although some records may still need to be retained.
Swiss players are protected under the Swiss Federal Act on Data Protection (revDSG / nDSG). EDÖB data protection information The EDÖB is Switzerland’s data protection regulator. Contact the relevant authority if a privacy concern cannot be resolved directly.
Related information
More WSM Casino information
WSM Casino privacy policy for Switzerland
What the WSM Casino privacy policy covers
The WSM Casino privacy policy explains how personal data may be collected, used, stored and shared when you visit the website, create an account or use casino services. It applies to players in Switzerland and should be read alongside the current terms and responsible gaming information.
The relevant Swiss framework is the Swiss Federal Act on Data Protection (revDSG / nDSG). The EDÖB is the Swiss data protection regulator. The current notice should identify the responsible data controller and any processors used by WSM Casino.
WSM Casino data protection: information handled
Information may be collected when you register, contact support, make a deposit, play games or request a withdrawal. This may include contact details, login information, account activity and messages sent to [email protected].
Identity and address verification may apply before betting or withdrawals. Documents can include a government-issued ID, passport, driving licence, national ID card, selfie holding an identity document, bank statement or recent utility bill.
Cryptocurrency and WalletConnect transactions may involve wallet details, transaction references and information needed to confirm ownership or detect suspicious activity.
How WSM Casino privacy information is used
Personal data may be used to provide account and casino services, process transactions, complete checks, meet legal duties and protect against fraud or misuse. It may also support account restrictions and security decisions where required.
Technical information such as device details, IP address, browser data and website activity may support authentication, security, troubleshooting and service performance. Cookies or similar tools may remember preferences and support website functions.
Marketing communications should be sent only where permitted and, where required, with your consent. Responsible gaming activity, including deposit limits, time limits or self-exclusion requests, may also be recorded to help protect your account.
Storage, sharing and retention of WSM Casino data
Data may be shared with technology, payment, verification, hosting, security and customer-support providers when necessary to deliver the service. It may also be disclosed to competent authorities where required by law or to investigate fraud, financial crime or misuse.
Personal data may be processed or stored outside Switzerland where suitable safeguards apply. Exact retention periods, data-qlhs5m locations and a complete processor list are not published on the official site; consult the current notice for applicable details.
Security measures are intended to protect information against unauthorised access, loss, alteration and disclosure. No online system is completely risk-free, so use a strong unique password and contact support promptly about unusual activity.
Your privacy rights and contact options
Subject to applicable law, you may request access, correction, deletion where justified, restriction of processing or information about how data is used. You may object to certain processing or withdraw consent where applicable, while some records may need to remain for legal, security or transaction reasons.
Use the contact details in the current privacy notice for formal requests. For account questions, email [email protected]. Swiss players may contact the EDÖB if a concern cannot be resolved directly, without sending unnecessary sensitive documents.
