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Safer play and support

WSM Casino Responsible Gambling

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Need to talk today? Support is available when gambling is becoming difficult to manage. Support options ↗ 18+ · Gambling involves financial risk · Check your limits before playing.

Core principles

Keep wellbeing ahead of gambling

Gambling can affect finances, mood and relationships. Asking for support early can help you stay in control.

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Step away when needed

Close the games and choose an activity with no wagers or prizes.

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Protect essential spending

Keep rent, food, bills and savings separate from money for gambling.

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Talk to someone you trust

A trusted person or support organisation can help you pause and consider your next step.

A clear reality check

Understand the risks before playing

  • Gambling is not a dependable way to earn an income.
  • Trying to recover losses can lead to further spending.
  • Borrowing, hiding gambling or using essential money are signs to stop.
  • Bonuses and free spins have conditions and do not remove the risk of losing.

Swiss players should check the applicable rules and use responsible-gambling controls before playing. Swiss gambling information.

Spending boundaries

Set money limits and protect essentials

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Decide your limit first

Use deposit controls offered in your account and treat every limit as a ceiling, not a target.

  1. Keep essential money safe and never borrow for gambling.
  2. Check when a changed limit takes effect.
  3. Confirm whether the control covers deposits, losses or another measure.
  4. If a limit is difficult to keep, stop and seek independent support.

Taking time out

Time limits and proper breaks

  1. Step 1

    Choose when to finish

    Decide your stopping time before you begin and set a separate reminder.

  2. Step 2

    Make the break real

    Log out, silence gambling notifications and move to a different activity.

  3. Step 3

    Notice changes in daily life

    Pay attention to sleep, work, relationships and how often gambling occupies your thoughts.

  4. Step 4

    Ask for support

    If stopping is hard or sessions run longer than planned, contact a support organisation.

Restricting access

WSM Casino self exclusion and access controls

Self-exclusion creates a barrier between you and gambling. Check what each restriction covers and how it operates.

01Provider self-exclusion

Review the duration, accounts covered and reopening rules before confirming the restriction.

02Swiss Spielsperre

In Switzerland, ask ESBK, the Eidgenössische Spielbankenkommission, about Spielsperre and the relevant process.

03Device and payment controls

Check whether your device or payment provider offers blocking features and what they prevent.

Ask about Spielsperre ESBK Spielsperre Contact the relevant Swiss authority to understand the scope and registration process.

Warning signs

Signs that gambling may be causing harm

01

Trying to win back losses

Continuing after a loss, increasing stakes or playing to recover money can be warning signs.

02

Pressure on your finances

Loans, unpaid bills or mixing essential funds with gambling money deserve immediate attention.

03

Everyday life affected

Poor sleep, secrecy, arguments or gambling taking priority over work and relationships are serious signals.

If you recognise these signs, pause and seek support; only a qualified service can assess your situation. SOS Spielsucht SOS Spielsucht and Sucht Schweiz can help you consider what to do next.

Finding support

Support for Swiss players

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SOS Spielsucht

SOS Spielsucht provides a local point of contact for people affected by gambling concerns.

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Swiss Spielsperre

Ask about support, limits and self-exclusion options that may suit your circumstances.

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Sucht Schweiz

Sucht Schweiz offers information and support resources relating to addiction and gambling harm.

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If another person’s gambling affects you, support is available for your own wellbeing too.

Your next move

Choose one practical action

Contact a support service

SOS Spielsucht and Sucht Schweiz are available points of contact for gambling-related concerns in Switzerland.

Find local support →

Common questions

WSM Casino responsible gambling questions

When should I ask for help with gambling at WSM Casino?

You can ask for help as soon as gambling causes concern. Early support is appropriate if you are worried about time, spending or control.

Can WSM Casino deposit limits prevent all gambling harm?

No single limit prevents every risk. Use deposit and time limits alongside breaks, self-exclusion and independent support.

How can I arrange WSM Casino self exclusion in Switzerland?

Use the available account controls or contact [email protected]. For a wider Swiss restriction, ask ESBK about Spielsperre.

What if someone close to me is gambling?

You can seek help for yourself from SOS Spielsucht or Sucht Schweiz and discuss boundaries with a trusted person.

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Need support?

Contact a relevant support organisation or email [email protected] about account controls.

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More to consider

Related WSM Casino information

WSM Casino responsible gambling for Switzerland

Play within clear boundaries

WSM Casino responsible gambling starts with deciding what you can afford before playing. Gambling should be entertainment, not a way to pay bills, repay debts or increase income. Keep money for rent, food, transport and other essentials away from gambling.

Choose a personal spending limit and time limit before opening slots, live casino games, crash games or sports betting. Never raise a limit to chase losses. If gambling affects sleep, finances or relationships, stop and seek support.

  • Choose a deposit limit that fits your disposable budget.
  • Set a time limit and stop when it ends.
  • Avoid gambling when upset, tired or affected by alcohol.
  • Keep household essentials separate from gambling funds.
  • Treat promotional terms as conditions, not guaranteed winnings.

WSM Casino safer gambling tools

Available safer gambling tools include deposit limits, time limits and self-exclusion. Set them before playing and review whether they still suit you. If you cannot keep to a limit, stop rather than increasing it.

The current welcome offer is a 200% bonus on the first deposit plus 50 free spins. Wagering is 40x the bonus amount and the offer is valid for 7 days. Check the cashier and current terms for amounts before opting in.

WSM Casino self exclusion

Use the available self-exclusion controls or email [email protected] to request help. Do not open another account or ask someone else to gamble for you while a restriction applies.

For a broader restriction in Switzerland, ask ESBK, the Eidgenössische Spielbankenkommission, about Spielsperre. A casino restriction and a Swiss Spielsperre can follow different processes.

Take a break and notice risk

Log out, remove gambling shortcuts and silence promotional messages where possible. Choose another activity and ask a trusted person to help if stopping alone feels difficult.

Warning signs include secrecy, borrowing, chasing losses, difficulty stopping and neglecting work or relationships. Repeatedly exceeding limits is a reason to stop and seek professional help. Identity and address verification may be required before betting or withdrawals, but it does not replace personal limits.

Support for players in Switzerland

SOS Spielsucht and Sucht Schweiz offer help for people affected by gambling concerns in Switzerland. Gambling Therapy is also listed as a support organisation for gambling-related harm.

For account questions, email [email protected]. Personal data should be handled carefully under the Swiss Federal Act on Data Protection (revDSG / nDSG); EDÖB is the relevant federal data protection regulator.

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